Often the amount of the dry out is unknown, however our pricing is based on standardized pricing for the industry. Your insurance company uses the same price guide we do. When an adjuster is assigned to your claim, we will explain to them what we have done up to that point, and then get an authorization before further steps are taken. We deal with the adjuster throughout the entire process.

This is a big concern with many people, here at AMH Restoration we have spent a lot of time on education and equipment to become qualified in water damage restoration. In most cases if the drying process is started fairly quickly, you generally do not need to be concerned with mold. While mitigating the water, we will be checking for any signs and will bring them to your attention as we work.

We do not. New York state has two different licenses, one for the testing of mold, the other for the remediation. This is the checks and balances of mold remediation. The tester gives a clear outline to follow, and does a re-test after to make sure all mold levels are within environmentally acceptable standards. If we suspect elevated levels of mold, we will refer you to a reputable third party mold testing firm to perform a proper inspection and sampling.

The equipment we use is capable of running for months without being shut off, they will not overheat. If you hear or smell anything which seems unnormal, please unplug the equipment in question and call us immediately. Our technician will be checking all equipment and dry out progress on a regular basis.

We use sensitive moisture meters designed to specifically check for moisture content. We will not cover up any areas, which may be still wet. This is why you have made a good choice to call us, not just any water damage chain company. We are trained and certified in water damage assuring you, the home or business owner, of the best quality service. Giving you the peace of mind that when we leave, it will be dried out properly.

Typically the average water loss takes between 2 to 5 days. If materials have been exposed to water over a long period of time it may take 4 to 7 days.

Microban is an antimicrobial, which is designed to inhibit, destroy, or prevent the development of microorganisms. Many times we will use this product as a precautionary step. You and your families health is our main concern.